Terms of Use

Pediatric Health Coach Academy A program of Stoplight Health, LLC

1. Acceptance of Terms

By enrolling in the Pediatric Health Coach Academy certification course (the "Course"), offered by Stoplight Health, LLC ("PHCA," "we," "us," or "our"), you agree to these Terms of Use. If you do not agree, do not enroll in or access the Course.

2. Description of the Course

The Course is an 18-module asynchronous pediatric health coaching certification program delivered through Thinkific, designed for NBHWC-certified health coaches and healthcare professionals. Payments are processed through Stripe.

3. Eligibility

The Course is intended for adult professionals — coaches and healthcare providers — and is not intended for use by minors. By enrolling, you represent that you are at least 18 years old and, where applicable, hold any professional credentials required to benefit from or apply the Course content.

4. Enrollment and Payment

• Enrollment is confirmed upon successful payment through Stripe at the price listed at checkout.

• You are responsible for providing accurate billing information.

• Course access is granted upon payment confirmation and is personal to you; sharing your login or access with others is prohibited.

5. Refund and Cancellation Policy

• You may request a full refund within 7 days of enrollment, provided you have not completed more than 10% of the Course modules.

• After 7 days, or after exceeding the completion threshold above, enrollment fees are non-refundable.

• To request a refund, contact us at [email protected].

• We reserve the right to make exceptions at our discretion.

6. Continuing Education (CE) Credit

• The Course is designed to meet NBHWC requirements for continuing education hours, including CE hours associated with AI-simulated coaching practice sessions, consistent with NBHWC approval.

• It is your responsibility to confirm with NBHWC or any other credentialing body that Course completion satisfies your specific CE requirements before relying on it for recertification or licensure purposes.

• We do not guarantee that any particular credentialing body other than NBHWC will accept Course completion for CE purposes.

7. Intellectual Property

All Course materials, including videos, written content, worksheets, frameworks, and assessments are the property of Stoplight Health, LLC and are protected by copyright. Enrollment grants you a personal, non-transferable license to access and use Course materials for your own learning. You may not:

• Reproduce, distribute, resell, or publicly share Course materials;

• Record or redistribute video content;

• Use Course materials to create a competing product or training program.

8. Professional and Medical Disclaimer

The Course provides coaching education and is not a substitute for medical advice, diagnosis, or treatment. Course content does not establish a clinician-patient relationship and should not be used as a sole basis for clinical decisions. You remain responsible for practicing within your own professional scope of practice, licensure, and applicable law.

9. AI-Simulated Practice Sessions

Where the Course includes AI-simulated coaching practice sessions, you understand that:

• These sessions involve interaction with an AI system, not a real client or patient;

• Session content may be recorded or logged to verify completion and support CE documentation;

• You should not enter real client, patient, or other identifiable third-party information into these sessions.

10. Code of Conduct

You agree to use the Course in good faith and not to:

• Share access credentials with others;

• Harass or abuse PHCA staff, instructors, or fellow students in any Course community or discussion space;

• Misrepresent your credentials or Course completion status.

We reserve the right to suspend or terminate access for violations of these Terms.

11. Disclaimer of Warranties

The Course is provided "as is" without warranties of any kind, express or implied. We do not guarantee specific outcomes, career results, or income from completing the Course.

12. Limitation of Liability

To the fullest extent permitted by law, Stoplight Health, LLC's total liability for any claim arising from the Course will not exceed the amount you paid for enrollment. We are not liable for indirect, incidental, or consequential damages.

13. Indemnification

You agree to indemnify and hold Stoplight Health, LLC harmless from claims arising out of your use of the Course, your professional practice, or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

15. Changes to These Terms

We may update these Terms from time to time. Continued enrollment or use of the Course after changes constitutes acceptance of the revised Terms.

16. Contact Us

Pediatric Health Coach Academy c/o Stoplight Health, LLC 205 De Anza Blvd, Suite 258 San Mateo, CA 94402. Email: [email protected]